Foundation Communities Health Coverage Program
Frequently Asked Questions for 2022
Have questions about what to expect about your “Get Ready” or health insurance enrollment appointments this year at Foundation Communities (FC)? This list of Frequently Asked Questions (FAQs) can help!
Q1. When is the sign-up deadline for 2022 health insurance?
A. For 2022 coverage, the enrollment period runs from Nov. 1, 2021–Jan. 15, 2022.
However, to get coverage starting Jan. 1, 2022, you must enroll by Dec. 15, 2021.
Q2. What are the steps to get health insurance for 2022?
A. Our process this year includes three easy steps!
èStep 2: Enrollment! Get scheduled, and complete your enrollment appointment by phone; and
èStep 3: You’re Enrolled! We can help you use high-quality, affordable healthcare throughout 2022!
Q3. What do I need to be prepared for my intake questionnaire or “Get Ready” appointment?
A. FC staff will need to record information about:
A. Using a smartphone, tablet, or computer, click on the link here to access our online intake questionnaire on your own and get ready for your enrollment appointment. Completing the form can take up to 30 minutes.
“Get Ready” appointments over the phone can take 60–90 minutes. To schedule an appointment, you can click on this link or call 512-381-4520. On the day and time of your phone appointment, expect a call from 512-381-4520.
Q5. What happens after I complete my intake questionnaire or have my “Get Ready” phone appointment?
A. If you complete the intake questionnaire on your own, you will get a link to schedule your phone enrollment appointment.
If you complete a “Get Ready” phone appointment, your Intake Specialist will schedule you for your health insurance enrollment appointment, which will take place after Nov. 1, over the phone.
Q6. How will I know if my appointment is confirmed after scheduling?
A. You will receive an email from Get Covered America and a text message confirming your appointment. See sample messages below.
Q7. What if I need to reschedule my appointment?
A. Please call Foundation Communities at 512-381-4520 and a representative will get you rescheduled. Hours of operation are Monday–Friday, 9am–5pm. You may leave a message as well, and our program staff will call you back to reschedule.
Q8. Is my appointment by phone or in-person?
A. All “Get Ready” and enrollment appointments are by phone. We are committed to keeping you, our volunteers, and staff protected.
Q9. What do I need to have available during my enrollment appointment?
A. You will need the following:
Q10. What number do I call on the day of my phone enrollment appointment?
A. No need to call us! Please expect a call from 512-422-5395 on the day and time of your phone appointment. Please expect to be available for 90 minutes.
Still have questions? Call or email FC’s Health Coverage program at 512-381-4520 or firstname.lastname@example.org.